Volunteer Role Description: DOP Coordinator
Role: Drop off Point (DOP) Coordinator
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Location: As per DOP(s) allocation, and central Fife (warehouse location)
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Main tasks:
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Maintain regular contact with your DOP via email or telephone, using your personal email address.
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Arranging collection dates/times with your DOP.
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Collecting donations from your DOP and delivering to our warehouse.
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Engaging with DOP staff whilst collection donations; introducing self, explaining purpose of the visit, awareness raising, photographs for social media, thanks for their support.
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Ensuring donations are brought straight to our warehouse and are not left in your car unattended for any lengthy period of time or taken to your home / workplace.
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Letting Trustees know as soon as possible if you are unable to collect donations, so we can arrange for another Volunteer to collect them instead.
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Time comitment:
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We hope to receive donations from members of the public to DOP’s from 1st November to mid-December.
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Our DOP’s are usually busier in December and receive less donations throughout November.
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Some DOP’s may require just 1 collection, others may require 3-4, this will depend on the popularity of the DOP, and the size of their storage area.
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We will let Volunteers know how busy the various DOP’s are when we provide a list of available DOP’s for Volunteers who wish to undertake this role to choose from.
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Skills, qualities & experience required:
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Good listening and communication skills.
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Helpful and friendly disposition.
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Ability to work as part of the team and on own initiative.
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Common sense approach.
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Integrity and adherence to confidentiality requirements.
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Driving license and access to a vehicle to transport donations.